Member Protection

Member Protection Officer (MPO)

The MPO is the first point of contact for any member or child protection enquiries or complaints. As such, they can provide information and options including policies and complaint resolution options.

The contact details for the NER MPO can be found via the link to the right of this page, and are only accessible by the MPO.

Any enquiry or complaint received will be treated confidentially.

The MPO is not expected to mediate or investigate complaints. These will be managed by a suitable club representative, or where there is a conflict of interest, an independent person with complaint handling experience may be appointed.

Serious matters will be referred to the relevant Association, State Sporting Body, or Law Enforcement Authority.

You can contact the MPO with total confidence that your complaint will be taken seriously, and be dealt with discreetly.